Accounts & Hierarchies

With Metanga your accounts are easily searchable, provide invoice histories, and offer the ability to manage parent-child or unique payer relationships. When viewing accounts you can access product and subscription data, SaaS revenue metrics, past due amounts, payment posting and transaction level analysis to support a deeper customer relationship. Billing is a key touch point between you and your customer, and Metanga drives better customer account interactions.

Metanga also provides you with customer care functionality allowing your account management teams view billing data in the same way customers see it. Need to make an adjustment to correct an error or please that special customer? Better yet, want to integrate your CSR billing data with Salesforce, Sugar or Microsoft Dynamics?  With Metanga you can.

Metanga Offers:

• Customer account views
• SaaS revenue metrics
• Ability to modify and adjust invoices
• Granular transactional data views

Hierarchies

Many billing systems forget that customers come in many forms. Some are even related to others by location, division, department, or some other type of parent-child model. From a reporting, invoicing and visualization perspective, Metanga makes supporting billing hierarchies easy. We help you understand how revenue rolls up within your customers, and where you’re making money. With Metanga you can send easy to understand consolidated invoices with supporting transactional data to the parent’s finance department quickly and easily.

Metanga Offers:

• Billing hierarchies
• Flexible addition of levels
• Expansive hierarchy reporting
• Consolidated invoices reflecting transactional/metered data